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What can Facebook do for marketers?

Matt Witter
Vice President, Account Services

I previously wrote a blog post in which I was skeptical of Facebook’s ability to acquire new customers.  Rather, I thought Facebook was a pure retention and loyalty play.

Based on last night’s DMA 2011 Keynote, Facebook is fine tuning its pitch to demonstrate...

The struggle to retain customers

Matt Witter
Vice President, Account Services

The highlight for me so far at the DMA 2011 conference was the interactive breakout panel after the keynote address this morning.

Gary Vaynerchuk from Vayner Media said, “Managing acquisition has been fine-tuned to a science.  Brands are struggling with retention."

I don’t want to sound too self-serving here, but this statement reminded me of where Hacker Group was...

Learning marketing from tennis

Matt Witter
Vice President, Account Services

Another book I recently finished is Winning Ugly: Mental Warfare in Tennis – Lessons from a Master.

I am terrible at tennis and don’t really play much. But, this is the best business strategy book I have read. Seriously....

We can do better

Matt Witter
Vice President, Account Services

I just finished reading Luke Sullivan’s Hey Whipple Squeeze This: A guide to creating great advertising 

I was drawn to the book for several reasons: 

• First, the title is great. I know I shouldn’t judge...

Optimize media channels by optimizing your target

Matt Witter
Vice President, Account Services

I recently posted about the importance of correctly developing your target audience to get the most out of your campaign.

Here’s an example of what I mean by that.

A client of ours was particularly interested in developing a marketing campaign...

Can we make segmentation glamorous?

Matt Witter
Vice President, Account Services

When I tell people I work for a marketing agency, it sounds pretty cool. People get that Mad Men image in their mind’s eye. Yes, I work with some very creative individuals. And I confess I enjoy seeing the great work our creative team does for our clients.

But what I’ve learned again and again over the years is that targeting your audience is what really gets spectacular...

Why drive traffic to a Facebook page?

Matt Witter
Vice President, Account Services

I discussed reasons why Facebook is not necessarily the right response channel for direct marketers looking for new customers in an earlier post.

But to entirely dismiss Facebook’s power to influence opinion and behavior would be naive. I believe the following implementations of Facebook...

Can Facebook marketing impact sales?

Matt Witter
Vice President, Account Services

Recently, a client asked our opinion about trying to send prospects to a branded Facebook page as one of our calls to action. My response was, “With the right incentive, I’m confident we could use offline marketing to drive traffic to Facebook. However, I question whether this effort would translate to incremental sales.”

Here are a few reasons why I answered the way I did...

Mistakes ALL marketers should avoid

Matt Witter
Vice President, Account Services

I wanted to share this article from MobileMarketer on "Six mistakes to avoid in mobile advertising this holiday season."

This list could be considered a good reminder, but only #6 is really specific to mobile.  Although mobile is new its fundamentals should not stray from good direct marketing basics and...

Is ROI really that hard?

Matt Witter
Vice President, Account Services

We recently had presentations from two very significant media organizations. I’m pretty sure that just about everyone in America has heard of both these companies.

It surprised me that, in both of these presentations, they were not able to answer questions about ROI of their solutions because A.) they were so new  B.) they don’t  track through to sale and C.) at the...

All Posts for Matt Witter
Move Roller Right
Move Roller Left
2011
What can Facebook do for marketers?
Matt Witter | 10.4.2011
The struggle to retain customers
Matt Witter | 10.3.2011
Oct
Learning marketing from tennis
Matt Witter | 9.13.2011
We can do better
Matt Witter | 9.7.2011
Sep
Optimize media channels by optimizing your target
Matt Witter | 8.2.2011
Aug
Can we make segmentation glamorous?
Matt Witter | 7.19.2011
July
Why drive traffic to a Facebook page?
Matt Witter | 4.21.2011
Can Facebook marketing impact sales?
Matt Witter | 4.6.2011
Apr
2010
Mistakes ALL marketers should avoid
Matt Witter | 10.18.2010
Is ROI really that hard?
Matt Witter | 10.12.2010
Oct

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