Carrie Woolman
Director, Analytics and Targeting
At many companies, escalation is a threat and something that is done to begin a disciplinary process for a particular individual.
At Hacker Group, escalation is a problem-solving instrument. You have a problem; you’ve tried to solve it, but you can’t. Sounds like a good time to escalate. Escalation is a method in which you can seek relief of a burden that may...