Paul Ford

on March 13, 2008

category: direct marketing

Senior Copywriter

Our brand of DM

I just got back from a whirlwind trip to The B-to-B Marketing Conference in Orlando where I was the poster-boy for something that no Hacker-ite would have dreamed of just a few years ago:

Brand.

Now, don't get me wrong. I'm a direct guy. If the writing, the creative, the offer, the strategy all aren't working on a particular, identifiable individual to take a particular action that leads to a particular, measurable business goal, then I'm not having half the fun I should be.

But . . .

Times have changed. Those individuals we're talking to are lot smarter than they used to be. They have to be. With 5,000 or more marketing messages vying for that person's attention every day, your little bit of mind-space must make itself clear from the start and do so in a way that's instantly relevant, desirable and trustworthy. Otherwise, the finger is always poised over the delete button, the envelope is that much closer to the trash, the clicker finger is more ready to TiVo-forward through your message. In short, you're toast.

But it's not just a matter of coming out with soothing brand messages with consistent color palettes, calmingly symmetrical layouts and copy so minimalist you could call it haiku. That's simply not DM.

So, what's the solution? Wire direct into brand from the ground up.

If you want to know how to do it, call Jürgen at 425-454-8556. He's our business development guru and if you tell him about your marketing program, he'll be happy to give you a proposal. (Okay, that was fun.)


 

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Paul Ford

on October 2, 2007

category: integrated marketing

Senior Copywriter

How the medium changes the message

Earlier, Brian Gilbert talked about non-addressable direct response media in this space.

That got me thinking about the creative work for campaigns across multiple media. I don’t think it’s necessarily a cut-and-paste idea for your creative team. The creative concept and tone ought to be different with non-addressable media than they are with mail – mainly because you’re talking one-to-many, rather than one-to-one.

There’s no personalization, of course. So that could have an impact on response. On the other hand, having your brand visible in a wider space could have a very positive impact on response in all media. So, as Brian said, it’s definitely something to consider.
 

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